Return Policy at SOUTHMOORGOODS

We understand that sometimes a product just is not the right fit. Maybe the size is off, the color looks different in person, or you simply changed your mind. That is completely okay. We want you to feel confident when you shop with us, and that is why we keep our return process simple and stress-free.

You have 30 days from the day your order arrives to decide if you want to keep it. If you decide to send it back, we will give you a full refund. No restocking fees, no hidden charges, no complicated steps. Just a straightforward return experience.

Here is how it works:

• Send us an email at [email protected] within 30 days of receiving your order.
• Let us know which item you are returning and the reason (though no explanation is required).
• We will provide you with a prepaid return shipping label.
• Pack the item securely, attach the label, and drop it off at the carrier location.

Once we receive your return at our facility, we will inspect the item to make sure it is in its original condition. This means unworn, unwashed, and with all original tags still attached. After the inspection, we will process your refund to the original payment method. You should see the money back in your account within 5 to 10 business days, depending on how quickly your bank or card provider processes the transaction.

Return shipping is on us. You will not pay a cent to send the item back. We believe that taking care of our customers is the most important part of what we do, and free return shipping is just one small way we show that.

If you have any questions about whether your item qualifies for a return, or if you need help with the process, just reach out. Our team is here to help, and we usually respond within one business day. Simply email [email protected] and we will take it from there.

Thank you for shopping with SOUTHMOORGOODS. We appreciate your trust, and we want every purchase to feel like a good decision.