Privacy Policy

Privacy Policy

At SOUTHMOORGOODS, we care about your privacy just as much as we care about the products we make. This policy explains what information we collect, why we collect it, and how you can control it. We keep things simple and transparent, so you always know where you stand.

What We Collect

When you visit our store or place an order, we collect only the information needed to serve you well. This includes your name, email address, shipping address, and payment details. We also gather basic browsing data like pages you view and how you found us. This helps us improve your shopping experience and make our website easier to use.

How We Use Your Information

We use your information to process orders, arrange delivery, and send you updates about your purchase. If you sign up for our newsletter, we may send you occasional news about new products or special offers. We never sell your personal data to anyone. That is a promise, not just a policy.

Your Rights Under GDPR and CCPA

If you live in the European Union or California, you have specific rights regarding your personal information. You can request access to the data we hold about you, ask us to correct any mistakes, or request that we delete your information entirely. You can also opt out of any marketing communications at any time. To exercise any of these rights, simply email us at [email protected] and we will respond within 30 days.

Cookies and Tracking

We use cookies to remember your preferences and understand how visitors use our site. These small files help us show you relevant products and keep our website running smoothly. You can disable cookies in your browser settings, though this may affect how our store functions for you.

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or loss. Our payment processing partners use industry-standard encryption to keep your financial details safe. We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out. We are happy to help and always ready to listen. Email us at [email protected] and we will get back to you promptly.